TIES360 Air Ducts Plus Privacy Policy & SMS Terms (10DLC Compliant)

Effective Date: 3/31/202

Company Name: TIES360 Air Ducts Plus
Website: https://ties360.com/
Contact Email: manager@ties360.com
Phone Number: 941-870-3302

1. Introduction
TIES360 Air Ducts Plus ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information, including communications via SMS/text messaging in compliance with 10DLC regulations.

By using our website or services, you agree to the terms outlined in this policy.

2. Information We Collect
We may collect the following types of information:

Personal Information

  • Name
  • Phone number
  • Email address
  • Service address

Automatically Collected Information

  • IP address
  • Browser type
  • Pages visited on our website
  • Cookies and tracking data

3. How We Use Your Information
We use your information to:

  • Schedule and provide HVAC and air duct cleaning services
  • Respond to inquiries and customer service requests
  • Send appointment confirmations and reminders
  • Provide updates regarding your service
  • Improve our website and customer experience
  • Send marketing communications (only with consent)

4. SMS/Text Messaging (10DLC Compliance)
By providing your phone number and opting in, you consent to receive SMS/text messages from TIES360 Air Ducts Plus.

Types of Messages You May Receive

  • Appointment confirmations and reminders
  • Service updates
  • Follow-up messages
  • Promotional offers (if opted in)

Message Frequency
Message frequency may vary depending on your interaction with our services.

Message & Data Rates
Message and data rates may apply depending on your mobile carrier.

Opt-Out Instructions
You can opt out of receiving text messages at any time by replying:
STOP

Help Instructions
For assistance, reply:
HELP
or contact us at 941-870-3302.

Consent
Consent to receive SMS messages is not a condition of purchase.

5. Sharing of Information
We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may share information only with:

  • Service providers who assist in business operations (e.g., CRM, scheduling software)
  • Legal authorities if required by law

6. Data Security
We take reasonable precautions to protect your personal information using secure systems and industry-standard safeguards. However, no method of transmission over the internet is 100% secure.

7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience and analyze website traffic.

You can choose to disable cookies through your browser settings.

8. Your Rights and Choices
You have the right to:

  • Request access to your personal information
  • Request corrections or updates
  • Request deletion of your data (where applicable)
  • Opt out of marketing communications at any time

To make a request, contact us at:
manager@ties360.com

9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.

10. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect information from children.

11. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Information
If you have any questions about this Privacy Policy or our practices, please contact:

At TIES360 Air Ducts Plus
Phone: 941-870-3302
Email: manager@ties360.com
Location: Sarasota, FL

By submitting any forms and signing up for texts, you consent to receive customer care and marketing messages from TIES360 Air Ducts Plus. Consent is not a condition of purchase. Message & data rates may apply. Message frequency varies. Reply STOP to unsubscribe. Reply HELP for help.