Good work! But they should include air quality testing as part of guarantee. I hired them to get rid of HVAC mold before selling my beach condo. They made good on their commitment to clean out my mold problem (where another contractor …
Dear Mr. Slomka,
Thank you for sharing your experience with our company, we are glad that you will be able to sell your home with no hiccups since your duct work was able to pass the clearance test! As my consultant and my office manager explained, we are not allowed by law to perform the cleaning as well as the test. The state see’s that as a conflict of interest and in the best interest of our client’s so do I. This is for the client’s protection, there are already so many scam artist in this industry, this would just give them another weapon to use against a customer. Imagine if an unscrupulous company came out and performed the testing, how easy would it be for them to tell you that you need to re mediate your home or AC system. We pride ourselves on honesty and integrity and therefore we will always guarantee test and clear on all of our HVAC cleanings. When asked we will recommend a couple different companies that we have confidence in to perform the air quality test. Again thank you so much for you input as we learn from every review we get what we can do to better serve our clients.